Comprehensive car insurance, Full third party insurance, Civil servants scheme
House insurance, house contents insurance, personal accident insurance
Theft, vandalism, property damage, employee injuries, fire etc
Protection against loss due to flood, drought, disease or death of animal
DDDAC and PAY-AS-YOU-GO
Contact our Call Centre on 1122
Sign up for our Online Services
We have compiled a list of frequently asked questions that you may find
ZSIC General Insurance offers solutions for motor vehicles, houses, businesses and agriculture.
Yes, you may purchase insurance online through our self-service portal. Click on online services, select self-service portal, sign up and purchase your insurance.
Our Head Office is located at Premium House, Stand No. 7431 Independence Avenue. We also have branches across all the 10 provinces in Zambia. Click here to find a branch close to you.
Our mobile offices are located at Premium House on Independence Avenue, RTSA Lumumba Road, the Lusaka Main Post Office on Cairo Road and at our Lusaka Branch (Anchor House, Cairo Road).
This is the amount you pay for insurance coverage.
You can pay your premium directly at any of our branches or pay through mobile money, DDACC or bank transfer.
Yes, you can. We offer instalments up to 6 months when you pay your premium through our DDACC platform.
Claims are paid out within 21 working days after all paper work has been signed and/or submitted.
Yes, we do. Our salvages are located in different garages around the country. Click here for a comprehensive list.
The procedure is that the salvages have to be advertised and clients are then free to view and bid through the tender box. The highest bidder is offered to buy the salvage.
Yes, we do. Click here to access more information on our travel insurance policy.
Yes, we do. Click here for more information on the type of insurance that is suitable for your small business.
No, we do not offer health insurance.
ZSIC General Insurance does not offer savings or education policies.
ZSIC General Insurance does not offer policies that mature. We only offer short term non-life policies that cover motor vehicles, houses, businesses and agriculture.
You can make a complaint by calling our call centre on 1122. You may also reach us via email on firstname.lastname@example.org or WhatsApp on 076-2024645
Step 1 – notify ZSIC GI of the accident. You need to notify us within 14 days of the accident
Step 2 – file a police report
Step 3 – complete our claim form and attach required documents:
0 -3 months - K165.38
4 - 6 months - K283.50
7-9 months - K378.00
Above 9 months - K472.50
0 -3 months - 202.13
4 - 6 months - 346.50
7-9 months - 462.00
Above 9 months - 577.50
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